RDG presents

The fourth annual Australian Retail Innovators awards is a celebration of retailers who have constantly embraced change and strived for incremental improvement to be the best of the best.

The awards forms part of the RetailFest – a week long roster of e-commerce events including meetups, workshops, parties, Charity Gala and of course our awards!

Winners have now been announced. Head on over to our 2023 Winners page to check out who the best of the best are for 2023! You can also check out our awards booklet below profiling all the innovation, ideas and inspiration from this year’s submissions.

The ARI 2023 Awards Booklet

The calibre of entries and finalists for our awards were truly amazing and inspirational this year. Presenting to you our annual awards booklet showcasing our finalists with articles on how they’ve been innovating for the past 12 months.

Download the booklet below to check out the strategic ways our finalists have been driving their businesses forward.

If you’re inspired by what these businesses have been doing and want to be an innovator, have a no obligation chat with us on how we can help you build a strategic roadmap for your business. Contact us on: businessfitness@retaildoctor.com.au


Tuesday, 28th March 2023 12:30pm


Gold Coast Convention Centre


Part of RetailFest 2023

We thank our category sponsor:


Awards for

Excellence in Retail Innovation

Join us as we celebrate retailers dedicated to championing the cause of social responsibility, innovation and training in industry.

The retail industry plays a huge role in Australia’s economy, employment and greater livelihood and we are dedicated to helping unite retailers and stakeholders for the success of the industry now, and for the future.

COVID-19 has shown that retail is essential to the Australia’s economy, and everyone who works in this industry deserves to be recognised and celebrated!

Award Categories

2023 Categories

​FMCG Brand

FMCG brands that leverage consumer insights to create engaging consumer experiences, creating a compelling reason to buy.

Digital Innovators

These innovative retailers utilise digital strongly in their merchandising, service, functionality and customer experience.

Customer Experience

Customer centricity is at the heart of the retailer’s offer, culture, positioning and deployment.

Inspiring Retail Leader

Retail leaders who continuously make a memorable contribution to their retail brand, their team, or Australian retail as a whole.

Research & Strategic Focus

The retailer utilises timely and relevant marketing, global and internal insights to shape a clearly differentiated strategy.

Omnichannel Excellence

The retailer boasts a seamlessly integrated omnichannel retail execution that is innovative and adaptive.

Social Cause

The retailer embraces a strong social utility in mission, deployment and people leadership.


A word from our past winners

The retail industry is tough, and these award winners have proven to be just as tough by using innovations to overcome the challenges.

Katrina Salhioui

Aussie Broadband

These awards are important for Australian businesses because they celebrate the achievements of the leaders and teams behind the innovation.

Angus McDonald

Barbeques Galore

As we look ahead, innovation in retail remains as important as ever. Growing customer expectations continue challenging brands to be increasingly purposeful, meaningful, and to provide inspiration and engagement while delivering a seamless omnichannel experience.

Dean Salakas

The Party People

It was an extreme privilege to be named as a winner of these awards for the previous two years. As a CEO of a SMB, there are rarely any pats on the back for businesses and awards like this create a buzz and a renewed enthusiasm particularly when times have been tough the last few years.

Nominate an inspiring and innovative retailer today

Entries close 10th February 2023