Retail Innovator Awards

Hall of Fame

Join us in congratulating these outstanding winners from previous Australian Retail Innovators Awards, some having emerged through great hurdles created by COVID-19.

Each winner has embraced the opportunities in the retail sector and has strived to go beyond expectations to create an innovative and lasting retail business.

We are proud to acknowledge our homegrown high achievers in their respective categories for their vision, effort to change, talent, incremental improvement, and relentless passion to be the best of the best.

2024 Winners

Customer Experience:Koala
Franchise Excellence:Couriers Please
Digital Innovators:The Party People
Social Cause: Balloon Recycling Australia
Marketing & Brand GPT Group
Inspiring Retail Leaders: Judy Coomber – Peter Alexander

2023 Winners

Customer Experience:Miss Amara
Omnichannel Excellence:Total Tools
FMCG: Lovehoney
Digital Innovators: Just Cuts
Social Cause: Our Cow
Research & Strategic Focus: Couriers Please
Inspiring Retail Leaders: Margaret Porritt
(Feathers Boutique)

2022 Winners

Customer Experience: Retail Prodigy Group
Omnichannel Excellence: Nespresso
FMCG: Chatime
Digital Innovators: Bailey Nelson
Social Cause: The Bread and Butter Project
Research & Strategic Focus: Barbeques Galore
Inspiring Retail Leaders: Natalie Brennan and John Joyce

2021 Winners

Customer Experience:Genesis Motors
Digital Innovators:Between the Flags
Omnichannel Excellence:Mecca
Social Cause:Good Sammy Enterprises
Research & Strategic Focus:The Party People
Inspiring Retail Leaders:Anthony Grice, Anthony Heraghty, Feras Karem, Sean Farrell and Stephanie Leathers

2019 Winners

Customer Experience: Readings, Gewürzhaus, Vinnies Victoria, Mirvac, Kitchen Connection, Icon by Design, Litmus Lab
Omnichannel Excellence:The Lott, T2 Tea, Morsl
Social Cause:Endota Spa, Koala, Flora & Fauna, Patagonia Australia, The Source Bulk Foods
Research & Strategic Focus:IKEA, Carbatec, Chatime
Inspiring Retail Leaders:Carlos Antonius, Paul Medeiros, Dean Salakas, Nicole Sparshott